Smart Cities for Better Living with HCI and UX

CHI 2016, San Jose, California, USA, 7 May 2016

#seachi #seachi2016

in conjunction with CHI 2016

SEACHI 2016.


In addition to the SEACHI 2016 Symposium (workshop), you must register  for at least one day of the CHI 2016 conference. Paper submission is not a requirement to attend this event. The registration code is accessW23.

Accepted extended abstract submissions will be published in the SEACHI’16 Proceedings in the ACM Digital Library  with ISBN 978-1-4503-4194-3. Registration and attendance of the symposium is a requirement for the publication. In addition, expanded full papers will be published within SCOPUS indexed proceedings titled 8th International Workshop on Semantic Ambient Media Experience (SAME): Smart Cities for Better Living with HCI and UX. The best papers will be published as part of a special journal issue.

Contact Josh (Adi Tedjasaputra) for enquiries.

Download the SEACHI 2016 Program

Keynote Speakers

Azam Khan

Director of Complex Systems Research at Autodesk

From Building to Campus to City: Stepping Stones toward a Smart City

Each increasing scale of our physical surroundings brings an additional layer of complexity. As a way to effectively make progress in collecting and organizing information from the built environment, we start at smaller more manageable scale and move toward the larger city scale. We show case studies from our local context to weave together a strategic plan for creating a Smart City.


Azam Khan is Director, Complex Systems Research at Autodesk. He is the Founder of the Parametric Human Project Consortium, SimAUD: the Symposium on Simulation for Architecture and Urban Design, and the CHI Sustainability Community. He is also a Founding Member of the International Society for Human Simulation and has been the Velux Guest Professor at The Royal Danish Academy of Fine Arts, School of Architecture, at the Center for IT and Architecture (CITA) in Copenhagen, Denmark.

Azam received his B.Sc. and M.Sc. in Computer Science at the University of Toronto and Ph.D. in Computer Science at the University of Copenhagen. He has published over 50 articles in simulation, human-computer interaction, architectural design, sensor networks, and sustainability. His Toronto team is currently developing a new experimental simulator to explore big simulation as a component of eScience, and his New York team performs award winning design research in advanced architectural projects.

James A. Landay

Professor of Computer Science at Stanford University

Balancing Design and Technology in Feedback for Behavior Change in Smart Cities

There are many urgent problems facing the planet: a degrading environment, a healthcare system in crisis, and educational systems that are failing to produce creative, innovative thinkers to solve tomorrow’s problems. Smart Cities are one possible way to help solve these problems. When we balance technology with revolutionary design, we can reduce a family’s energy and water use by 50%, double most people’s daily physical activity, and educate any child anywhere in the world to a level of proficiency on par with the planet’s best students. I will illustrate how we are addressing these grand challenges in our research by building systems that balance innovative user interfaces with novel activity inference technology. These systems have helped individuals stay fit, led families to be more sustainable in their everyday lives, and supported learners in acquiring second languages.


James Landay is a Professor of Computer Science at Stanford University specializing in human-computer interaction. He is the founder and co-director of the World Lab, a joint research and educational effort with Tsinghua University in Beijing. Previously, Landay was a Professor of Information Science at Cornell Tech in New York City and prior to that he was a Professor of Computer Science & Engineering at the University of Washington. From 2003 through 2006 he was the Laboratory Director of Intel Labs Seattle, a university affiliated research lab that explored the new usage models, applications, and technology for ubiquitous computing. He was also the chief scientist and co-founder of NetRaker, which was acquired by KeyNote Systems in 2004. From 1997 through 2003 he was a professor in EECS at UC Berkeley. Landay received his BS in EECS from UC Berkeley in 1990, and MS and PhD in Computer Science from Carnegie Mellon University in 1993 and 1996, respectively. His PhD dissertation was the first to demonstrate the use of sketching in user interface design tools. He was named to the ACM SIGCHI Academy in 2011. He currently serves on the NSF CISE Advisory Committee.


Paper Presentations.

Being heroically lost, being heroically found
Janet Read, Matt Jones, Matthew Horton
University of Central Lancashire and Swansea University, United Kingdom of Great Britain and Northern Ireland

For older children and teenagers, cities and urban spaces represent places where they can separate from their parents and experience independence. For many children, a trip to town is the first experience of being ‘alone’ with friends. This position paper presents a specific design challenge for the smart cities of the future – that is to balance the need for freedom and the need for safety for vulnerable and semi-vulnerable individuals.
Concept of Interactive Machine Learning in Urban Design Problems
Artem Chirkin and Reinhard König
Swiss Federal Institute of Technology in Zurich, Switzerland

This work presents a concept of interactive machine learning in a human design process. An urban design problem is viewed as a multiple-criteria optimization problem. The outlined feature of an urban design problem is the dependence of a design goal on a context of the problem. We model the design goal as a randomized fitness measure that depends on the context. In terms of multiple-criteria decision analysis (MCDA), the defined measure corresponds to a subjective expected utility of a user. In the first stage of the proposed approach we let the algorithm explore a design space using clustering techniques. The second stage is an interactive design loop; the user makes a proposal, then the program optimizes it, gets the user’s feedback and returns back the control over the application interface.
Crowdsourcing: Tackling Challenges in the Engagement of Citizens with Smart City Initiatives
Long Pham and Conor Linehan
International Energy Research Centre, Ireland

The engagement and involvement of citizens with the design of Smart City (SC) initiatives help ensure a maximisation of benefit for all stakeholders. However, undertaking processes that facilitate citizen engagement often involves prohibitive challenges in cost, design and deployment mechanisms, particularly for small cities which have limited resources. We report on a project carried out in Cork City, a small city in Ireland, where a crowdsourcing-inspired method was used. Academics, local government, volunteers and civil organisations came together to collaboratively design and carry out a study to represent local interests around the deployment of smart city infrastructure. Our project demonstrates a new way of translating crowdsourcing for use in government problem-solving. It was three-times less in cost, creative in design, and flexible but collaborative in deployment, resulting in high volume of reliable data for project prioritisation and implementation.
In the Quest of Defining Smart Digital City in Medini Iskandar Malaysia, Iskandar Puteri, Malaysia
Masitah Ghazali, Tetsuo Okamura, Taufiq Abdullah, Mohd Shahrizal Sunar, Farhan Mohamed and Nor Azman Ismail
Universiti Teknologi Malaysia and Medini Iskandar Malaysia, Malaysia

This paper describes our early collaborative work on holding a design challenge in discovering the emerging ideas by Malaysian students on Medini Smart City in Iskandar Puteri, Malaysia. While the masterplan of Medini Smart City is already in place, the intention of the design challenge is to recognize and to learn what would ‘smart’ really means to them. This implicitly contributes in strategizing and refining the Medini Smart City further to suit Malaysia’s culture, values and situations so that it is in line with the generation of today. Despite sharing the outcome of the work, this paper shares the motivation of the collaboration and reflects its approach from user-centered design’s perspective, and highlights how it helps in building a better smart city by understanding what people wants.
Re-imagining Public Interactive Learning Spaces To Support Singaporean Children’s Wellbeing
Michelle Tan
Edith Cowan University, Australia

Innovations in technology and the Internet are reshaping the way humans live and work. In Singapore’s endeavour to leverage technology and progress as a smart city and nation, it is crucial to consider how lives are being transformed by digital experiences. This paper suggests that positive digital interactions can be designed within public spaces such as restaurants to support young children in their development and wellbeing, so that relationships and life quality can be improved.
Sharing Economy in Smart City Transportation Services
Adi Tedjasaputra and Eunice Sari
UX Indonesia and Aalto University, Indonesia and Finland

Sharing economy has created a number of opportunities for Smart Cities and their communities around the world to create a better and smarter working and living environment. With economic transactions that usually happen through a variety of interconnected data-driven digital platforms, sharing economy has a potential to improve asset utilization and reduce transaction cost or waste effectively and efficiently. Similar to the aims of Smart Cities in providing better and smarter working and living environment, sharing economy is seemingly a natural match for Smart Cities. Nonetheless, the critics around sharing economy, highlight several potential challenges in several fronts, i.e. regulation, inequality and sustainability. Based on the insights gained from User Research conducted in Indonesia, Australia and USA for the last four months, we build our initial arguments to validate the challenges of the current sharing economy practice embedded in app-based transportation services.
Squat & Grow: Designing Smart Human-Food Interactions in Singapore
Marketa Dolejsova and Cindy Lin Kaiying
National University of Singapore and University of Michigan, Singapore and USA

Squat & Grow (S&G) was a two-week series of workshops, talks and field trips aimed to support a sustainable food culture in Singapore, and test alternative scenarios of a smart city. The project encouraged citizens to participate and co-design an open platform organized around DIY low cost technology and “smart” food practices. In this paper, we describe two S&G workshops run by tutors from Indonesia and Singapore and show how the smart nation can be differently built through DIY biological and technological activities. We also demonstrate how Singapore becomes a conduit rather than a center for technological innovation and economic development within the region.
The Lubiaco UX Tool: A Freely Available Biofeedback Tool for Medical and Other UX Sensor Data
Artur Lugmayr and Stuart Bender
Curtin University, Australia

Gathering biofeedback data from UX experiments is a rather challenging task. We implemented a new tool for recording health data such as Electrocardiogram (ECG), Electromyography (EMG), breathing, pulse and oxygen in blood, galvanic skin response, body motion, test user distance, and position and provide it as free tool to the UX community. The Lubiaco UX Tool is a Java based platform to assist in recording test users’ medical and biofeedback data. It can be used to record, analyze, and visualize the gathered data sets. Furthermore, we present a solution how this tool can be utilized within other UX tools, such as brain-interfaces and gaze tracking software.
Using smartphones in cities to crowdsource dangerous road sections and give effective in-car warnings
Mark Dunlop, Marc Roper and Mark Elliott
University of Strathclyde, United Kingdom

The widespread day-to-day carrying of powerful smartphones gives opportunities for crowd-sourcing information about the users’ activities to gain insight into patterns of use of a large population in cities. Here we report the design and initial investigations into a crowdsourcing approach for sudden decelerations to identify dangerous road sections. Sudden brakes and near misses are much more common than police reportable accidents but under exploited and have the potential for more responsive reaction than waiting for accidents. We also discuss different multimodal feedback conditions to warn drivers approaching a dangerous zone. We believe this crowdsourcing approach gives cost and coverage benefits over infrastructural smart-city approaches but that users need incentivized for use.

The Symposium

Smart Cities are proliferating around the world, including in the Southeast Asia region. Indonesia recently developed a Smart Cities index to measure how a city can be considered as a Smart City. The island city state of Singapore aims to use technology to make a better living for its citizen through the 10 Year Smart Nation Vision. Malaysia has chosen Iskandar Malaysia in Johor as a pilot region for a Malaysian Smart City model. Ho Chi Minh city in Vietnam has a vision to become the pearl of Asia by exploring the idea of Smart City. Cities like Khon Kaen and Saensuk City in Thailand have launched a number of Smart City pilot projects since 2015.Some Smart Cities are technology-centric, while others focus on sustainability. Each Smart City has its own unique priorities. While many developed countries like USA, Sweden (Stockholm), Denmark (Copenhagen), The Netherlands (Amsterdam), Japan and South Korea have developed their Smart City models, the Southeast Asian countries are still looking for their own working Smart City models.

Consisting of mostly developing countries, the current Smart City models from developed countries may not fit well with the need of the Southeast Asian countries. Some aspects that differ from developed countries may include socio-cultural, economical, political and technological situations and perspectives.

In this context, Human Computer Interaction (HCI) and User Experience approaches may have several value of propositions in the design and development of Smart Cities in Southeast Asia.

This full day symposium aims to explore the relationship between HCI, UX and the development of Smart Cities for a better living in Indonesia, Singapore, Malaysia, and other Southeast Asian countries. Thus, the theme of this symposium is strongly related and relevant to the CHI 2016 theme – #chi4good.

The topics that are of interest include: Smart Cities (Transport, Environment, Health, Buildings, Environment, Infrastructure, Energy), Smart Interaction, Intelligent Design, Smart Technology, Disappearing Computer, Ubiquitous Computing, Glocalization, Contextualisation, Adoption and Adaptation, Strategy and Implementation, Design Thinking, Human Centred Technology, User Experience, Information Design, Interaction Design, Creativity and Innovation, and IoTs: Big Data, Crowdsensing, Predictive Analysis, Smart Community of Practice, Social Computing, and Citizen Apps.

In particular, this symposium aims to answer the following questions:

  1. What kind of Smart Cities are emerging in Southeast Asia?
  2. What are the common themes that link the Smart Cities in Southeast Asia?
  3. What are the HCI and UX challenges emerging from the development of Smart Cities in Southeast Asia?
  4. How can HCI and UX researchers and practitioners play a role in the development of Smart Cities in Southeast Asia?

This one full-day symposium will consist of a keynote presentation, several position paper presentations, and an interactive workshop followed by a BYO networking dinner (optional).

Call for Papers

We invite contributions ontopics related to Smart City, Human-Computer Interaction, User Experience, Interaction Design, HCI4D, Urban Informatics, Urban Computing, Internet of Things, Pervasive Computing, and Ubiquitous Computing. We welcome submissions from design, architecture, engineering, planning, social science, creative industries, and other related disciplines.
Submissions will be accepted in the extended abstract category (2-4 pages). All submissions must be written in English and follow ACM formatting guidelines. All papers will undergo a double-blind review by an international panel and are evaluated on the basis of their significance, originality, and clarity of writing.

Concepts, Adoption and Adaptation.

  • Smart Cities (Transport, Environment, Health, Buildings, Environment, Infrastructure, Energy)
  • Learning spaces in Smart Cities
  • Sustainability in Smart Cities
  • Smart Living through Computing
  • Smart Interaction
  • Globalization
  • Contextualization
  • Smart Community of Practice
  • Adoption and Adaptation
  • Strategy and Implementation


  • Design Thinking
  • Human-Centered Technology
  • Information Design
  • Interaction Design
  • Creativity and Innovation
  • Intelligent Design


  • The Internet of Things (IoT)
  • Big Data
  • Crowd sensing
  • Predictive Analysis
  • Social Computing
  • Citizen Apps
  • Autonomous Vehicles
  • Smart Traffic
  • Urban Informatics
  • Urban Computing
  • Pervasive Computing
  • Smart Technology
  • Disappearing Computer
  • Ubiquitous Computing


You must register for at least one day of the CHI 2016 conference in addition to the symposium (workshop). Paper submission is not a requirement to attend this event. The registration code is accessW23.

Important Dates

  • Paper Submission: 29 January 2016
  • Notification of Acceptance: 31 January 2016 7 February 2016
  • Camera-ready Version Submission: 7 February 2015 14 February 2016


  • Eunice Sari, UX Indonesia and Aalto University
  • Josh (Adi Tedjasaputra), UX Indonesia
  • Masitah Ghazali, Universiti Teknologi Malaysia
  • Ellen Yi-Luen Do, Keio-NUS CUTE Center, National University of Singapore
  • Henry Duh, University of Tasmania
  • Artur Lugmayr, Curtin University
  • Erica Hanson, Google

Who should come

  • UX Managers
  • Product Managers
  • Information Architect
  • UX and Usability Consultant
  • UI and Visual Designers
  • Product Designers
  • Business Developers and Analysts
  • Lecturers
  • Researchers
  • PhD Students


  • Eunice Sari, UX Indonesia and Aalto University
  • Josh (Adi Tedjasaputra), UX Indonesia
  • Masitah Ghazali, Universiti Teknologi Malaysia
  • Ellen Yi-Luen Do, Keio-NUS CUTE Center, National University of Singapore
  • Henry Duh, University of Tasmania
  • Artur Lugmayr, Curtin University
SEACHI 2016.